Collection Laws Attributable to The State of California
Fair collections law in the state of California is regulated by California's Fair Debt Collection Practices Act, also known as the Rosenthal Act. The law provides consumers with protections similar to those found in the federal Fair Debt Collections Practices Act. California law does differ slightly in the areas of regulating and defining collection agencies. California law also applies to the original owner of the debt, unlike its federal counterpart.
Debt collectors often sell outstanding debts to collection agencies. In California, debt collectors, with the exception of health clubs, are not required to inform debtors that the debt has been sold. California has no special laws requiring the licensing of collection agencies. Collection agencies operating in the state are not required to post a bond as they are in many other states. The state requires collection agencies to operate within the boundaries of the California's Fair Debt Collection Practices Act, also known as the Rosenthal Act. The law regulates debt collection practices not only of collection agencies, but also the original owner of a debt.
The Rosenthal Act was passed in 1977. It regulates debt collection not only of collection agencies, but also the original owner of a debt. The law defines what constitutes harassing behavior by debt collectors and also details what collection methods are acceptable. For instance, when first contacting a consumer by phone, a debt collector must state the purpose of the contact and clearly state that any information obtained from the consumer will be used toward that end. The collection agency must follow up the telephone contact in writing. An agency may contact your employer only under specific conditions. Phone calls are limited to between 8 a.m. and 9 p.m.
The Rosenthal Act provides procedures for disputing debts and also for filing unlawful collection complaints against collection agencies. After receiving written notice of a debt, the debtor has an opportunity to dispute the debt. From there, the dispute can move to mediation, although this is not required. A collection agency may sue the debtor in Superior Court but not Small Claims Court. If a creditor violates the terms of the Rosenthal act, a debtor may file a civil lawsuit against the collection agency. For every proven violation, the debtor is entitled to financial compensation between $100 and $1,000.
Under California Law, collection agencies are allowed to continue adding interest to your outstanding debt, depending on the type of debt. The consumer may ask the agency to detail how interest is being applied and at what rate. This should be done in writing. Any application of interest must be specified in the contract for the original debt.
Credit agencies cannot threaten to report your debt to a credit bureau unless the agency is already a customer of the bureau and it actually does report you to the bureau. If you have disputed the debt, the agency must report that information to the credit bureau as well. Agencies must also update your credit report after you have paid an outstanding debt. Agencies are not legally required to remove any negative information from your report, although that issue is always negotiable.
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